Network Support Analyst Job Description

 A network support analyst installs, designs, and maintains various aspects of an organization's network. The man or woman will plan, design, analyze and provide technical guidance for the network Support.

The analyst will also research and consider network technologies and make suggestions for purchasing network equipment. This character works collaboratively with the IT team to organize the systems.

Analysts are also responsible for managing and resolving tickets. Since they want to network with crew members and clients and must also create documentation, they must have strong verbal and written conversation skills.

Analysts must have exceptional analytical and problem-solving skills. They must be organized to carry out physical work, such as handling, transporting and installing the equipment.

work description

Network support analysts are responsible for the installation, configuration, and support of local area networks (LAN), wide area networks (WAN), Internet systems, and certain aspects of community systems. They also diagnose problems with software, hardware, computer systems, and the network, fix them, and modify faulty items when necessary.

Analysts manipulate and maintain computer networks, hardware, software, and all configurations. Because they want to monitor the overall performance of networks and systems and align community access and use, they work on entry consoles.

Analysts interact with network users to find a roadmap for solving existing system problems. They approve the adjustments to improve the configurations and systems of the community and decide on the hardware or software requirements to highlight the relevant changes.

Analysts stay on top of new applied science by participating in or studying roadshows and researching them to understand how they can be implemented within your company or at customer facilities.

Analysts consider how the tools work to determine if they need to be changed or corrected. They design, organize, and implement community security measures to protect software, hardware, and data.

Analysts reveal community performance in deciding whether or not changes are essential and in determining where they should be made in the future. They configure, manage and maintain antivirus software or email applications.

Educational and other requirements.

A network support analyst must have at least an associate degree if he no longer holds a bachelor's degree in engineering, computer science, or an associated technical field. They must be able to write scripts in programming languages ​​like Perl, Python or Bash. They must be familiar with MS-Office (Excel, Word, Exchange and Outlook).

The future of a network support analyst

If network support analysts have completed more than three years and have an appropriate college degree, they can improve their careers and end up with IT security analysts or systems analysts. Job opportunities for professional computer guides predicted an eleven percent increase sometime in the 2016-2026 period, by the United States Bureau of Labor Statistics (BLS).